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Thompson & Bryan Logo
Telephone number 0844 409 8780

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Resources

Can insurers rely on a white lie?

Telling your insurer a lie to enhance your claim or your chances of getting it paid has long been regarded as entitling your insurers to decline the claim in its entirety. The Supreme Court has dismissed that tactic in a judgment with wide-ranging implications in the case of Versloot Dredging v Gerling. Nobody condones a…

Possum Ltd

“Just a note to say thank you very much indeed for expediting the claim, which happily is now concluded. “I greatly appreciated your professionalism and diligence, care and attention throughout the process. “I think you negotiated between the two parties very skilfully and achieved an outcome satisfactory to both sides.”   Philip Robinson, Managing Director, Possum Limited…

The Insurance Act 2015: Proportionate remedies

Proportionality is a new concept incorporated in the Insurance Act 2015. (Well, not entirely new, for it was introduced in consumer insurance by the 2012 Act and has been a common remedy in other jurisdictions for many years.) As adjusters for the policyholder one of the concerns we at Thompson and Bryan have when proportionality…

The Insurance Act 2015: Damages for late payment

Much has been written about the Insurance Act 2015 and most of our broker clients will be familiar with the duties of fair presentation and the lessening of the severe consequences of breaches of warranties. The new provision about damages for late payment by the insurer is one that we expect to affect practical case…

Rabobank

“We are very satisfied with the service and expertise provided by Thompson and Bryan. From the day after the incident throughout the whole process they were extremely supportive. Having Anthony, Paul and Graham involved in dealing with the insurers was very efficient as there were multiple properties involved in the claim. It was also cost…

A satisfied client

“Thompson & Bryan helped us through an extremely difficult time. They provided sound expertise and guidance from start to finish. An extremely professional outfit who were instrumental in securing full reinstatement of our property following a major fire. We are grateful for their efforts and would recommend them to anyone who suffers a major loss.”…

Legal change and contentious claims

Recent years have seen two major pieces of legislation reforming insurance law. The 2012 Act giving extra protection to consumers came into force in 2013, but has essentially been given retrospective effect by the Financial Ombudsman Service for all cases referred to it. Its provisions are wide-ranging, making it harder for insurers to avoid a…

Ensure you get access to the best specialist advisers

Since insurance began there have always been specialists advising claimants. The assessing business, of which Thompson & Bryan forms a historically continuous part, was supplemented in the last twenty years by the emergence of chartered loss adjusters acting for policyholders, a sector we have now joined. Even more recently we have seen the larger brokers…

Damages for late payment by insurers?

It has been – in our opinion – a major injustice in insurance law that delays in settling or investigating a claim or in its general handling have left no remedy for the policyholder except to sue for interest. This is a departure from the general law of contract where the damages for breach are…

FCA review finds SMEs suffer poor claims service

The Financial Conduct Authority (FCA) has published its thematic review, “Handling of insurance claims for Small and Medium-sized Enterprises (SMEs)”. The FCA assessed 25 firms involved in the settlement and management of claims, including: 5 insurers 10 insurance intermediaries (including 5 managing general agents) and 10 loss assessing firms They also looked at the claims…

Resources

Can insurers rely on a white lie?

Telling your insurer a lie to enhance your claim or your chances of getting it paid has long been regarded as entitling your insurers to decline the claim in its entirety. The Supreme Court has dismissed that tactic in a judgment with wide-ranging implications in the case of Versloot Dredging v Gerling. Nobody condones a…

Possum Ltd

“Just a note to say thank you very much indeed for expediting the claim, which happily is now concluded. “I greatly appreciated your professionalism and diligence, care and attention throughout the process. “I think you negotiated between the two parties very skilfully and achieved an outcome satisfactory to both sides.”   Philip Robinson, Managing Director, Possum Limited…

The Insurance Act 2015: Proportionate remedies

Proportionality is a new concept incorporated in the Insurance Act 2015. (Well, not entirely new, for it was introduced in consumer insurance by the 2012 Act and has been a common remedy in other jurisdictions for many years.) As adjusters for the policyholder one of the concerns we at Thompson and Bryan have when proportionality…

The Insurance Act 2015: Damages for late payment

Much has been written about the Insurance Act 2015 and most of our broker clients will be familiar with the duties of fair presentation and the lessening of the severe consequences of breaches of warranties. The new provision about damages for late payment by the insurer is one that we expect to affect practical case…

Rabobank

“We are very satisfied with the service and expertise provided by Thompson and Bryan. From the day after the incident throughout the whole process they were extremely supportive. Having Anthony, Paul and Graham involved in dealing with the insurers was very efficient as there were multiple properties involved in the claim. It was also cost…

A satisfied client

“Thompson & Bryan helped us through an extremely difficult time. They provided sound expertise and guidance from start to finish. An extremely professional outfit who were instrumental in securing full reinstatement of our property following a major fire. We are grateful for their efforts and would recommend them to anyone who suffers a major loss.”…

Legal change and contentious claims

Recent years have seen two major pieces of legislation reforming insurance law. The 2012 Act giving extra protection to consumers came into force in 2013, but has essentially been given retrospective effect by the Financial Ombudsman Service for all cases referred to it. Its provisions are wide-ranging, making it harder for insurers to avoid a…

Ensure you get access to the best specialist advisers

Since insurance began there have always been specialists advising claimants. The assessing business, of which Thompson & Bryan forms a historically continuous part, was supplemented in the last twenty years by the emergence of chartered loss adjusters acting for policyholders, a sector we have now joined. Even more recently we have seen the larger brokers…

Damages for late payment by insurers?

It has been – in our opinion – a major injustice in insurance law that delays in settling or investigating a claim or in its general handling have left no remedy for the policyholder except to sue for interest. This is a departure from the general law of contract where the damages for breach are…

FCA review finds SMEs suffer poor claims service

The Financial Conduct Authority (FCA) has published its thematic review, “Handling of insurance claims for Small and Medium-sized Enterprises (SMEs)”. The FCA assessed 25 firms involved in the settlement and management of claims, including: 5 insurers 10 insurance intermediaries (including 5 managing general agents) and 10 loss assessing firms They also looked at the claims…

Resources

Can insurers rely on a white lie?

Telling your insurer a lie to enhance your claim or your chances of getting it paid has long been regarded as entitling your insurers to decline the claim in its entirety. The Supreme Court has dismissed that tactic in a judgment with wide-ranging implications in the case of Versloot Dredging v Gerling. Nobody condones a…

Possum Ltd

“Just a note to say thank you very much indeed for expediting the claim, which happily is now concluded. “I greatly appreciated your professionalism and diligence, care and attention throughout the process. “I think you negotiated between the two parties very skilfully and achieved an outcome satisfactory to both sides.”   Philip Robinson, Managing Director, Possum Limited…

The Insurance Act 2015: Proportionate remedies

Proportionality is a new concept incorporated in the Insurance Act 2015. (Well, not entirely new, for it was introduced in consumer insurance by the 2012 Act and has been a common remedy in other jurisdictions for many years.) As adjusters for the policyholder one of the concerns we at Thompson and Bryan have when proportionality…

The Insurance Act 2015: Damages for late payment

Much has been written about the Insurance Act 2015 and most of our broker clients will be familiar with the duties of fair presentation and the lessening of the severe consequences of breaches of warranties. The new provision about damages for late payment by the insurer is one that we expect to affect practical case…

Rabobank

“We are very satisfied with the service and expertise provided by Thompson and Bryan. From the day after the incident throughout the whole process they were extremely supportive. Having Anthony, Paul and Graham involved in dealing with the insurers was very efficient as there were multiple properties involved in the claim. It was also cost…

A satisfied client

“Thompson & Bryan helped us through an extremely difficult time. They provided sound expertise and guidance from start to finish. An extremely professional outfit who were instrumental in securing full reinstatement of our property following a major fire. We are grateful for their efforts and would recommend them to anyone who suffers a major loss.”…

Legal change and contentious claims

Recent years have seen two major pieces of legislation reforming insurance law. The 2012 Act giving extra protection to consumers came into force in 2013, but has essentially been given retrospective effect by the Financial Ombudsman Service for all cases referred to it. Its provisions are wide-ranging, making it harder for insurers to avoid a…

Ensure you get access to the best specialist advisers

Since insurance began there have always been specialists advising claimants. The assessing business, of which Thompson & Bryan forms a historically continuous part, was supplemented in the last twenty years by the emergence of chartered loss adjusters acting for policyholders, a sector we have now joined. Even more recently we have seen the larger brokers…

Damages for late payment by insurers?

It has been – in our opinion – a major injustice in insurance law that delays in settling or investigating a claim or in its general handling have left no remedy for the policyholder except to sue for interest. This is a departure from the general law of contract where the damages for breach are…

FCA review finds SMEs suffer poor claims service

The Financial Conduct Authority (FCA) has published its thematic review, “Handling of insurance claims for Small and Medium-sized Enterprises (SMEs)”. The FCA assessed 25 firms involved in the settlement and management of claims, including: 5 insurers 10 insurance intermediaries (including 5 managing general agents) and 10 loss assessing firms They also looked at the claims…

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road, New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions   |   Content:  We Do The Words

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road,
New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions          Content:  We Do The Words

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