Thompson & Bryan Logo
Thompson & Bryan Logo
Telephone number 0844 409 8780
POLICYHOLDERS

Services for businesses and householders

Suddenly you’re faced with an insurance claim. But now it seems you also need to become an insurance expert. If you’re struggling to make sense of the policy documents, let alone find someone at the insurance company who can help, don’t worry.

At Thompson & Bryan, we can take the pressure off, explain how the process works in layman’s terms and get things moving in your favour.

Successfully negotiating claims since 1867

POLICYHOLDERS

Services for businesses and householders

Suddenly you’re faced with an insurance claim. But now it seems you also need to become an insurance expert. If you’re struggling to make sense of the policy documents, let alone find someone at the insurance company who can help, don’t worry.

At Thompson & Bryan, we can take the pressure off, explain how the process works in layman’s terms and get things moving in your favour.

Successfully negotiating claims since 1867

Make a decision
POLICYHOLDERS

Services for businesses and householders

Suddenly you’re faced with an insurance claim. But now it seems you also need to become an insurance expert. If you’re struggling to make sense of the policy documents, let alone find someone at the insurance company who can help, don’t worry.

At Thompson & Bryan, we can take the pressure off, explain how the process works in layman’s terms and get things moving in your favour.

Successfully negotiating claims since 1867

FROM START TO FINISH

Claims preparation work

Before a claim can be agreed, the insurer needs information. A claim needs to be presented in the right way and with supporting documentation if necessary. This preparatory work can make a vital difference to a claim being paid swiftly and hold-ups can occur. We make sure your claim is as watertight as possible and advise on how to deal with any perceived gaps.

Managing disputes

Proper planning is key. When there are numerous parties involved, a claim can become adversarial. Thompson & Bryan has the knowledge and expertise to manage difficult situations. We ensure there is regular reporting and clear lines of communication, which means we can keep you fully briefed.

Taking the strain away

We make sure your insurance works for you as the claim progresses. We advise on any interim payments which may be payable and of additional elements that you may be able to claim for within the policy. Although an insurer will appoint its own firm of adjusters, remember they are not their to act on your behalf – make sure you have Thompson & Bryan on your side.

Don’t be outnumbered

When a claim is particularly large and where loss is widespread then insurers may engage a number of experts. They may be looking for causation or to establish whether the terms of the policy have been adhered to. The process can be daunting and claimants may feel outnumbered. Because we understand the way insurers – and policies – work, we make sure your position is always strongly represented. We match any expert views and never give ground.

FROM START TO FINISH

Claims preparation work

Before a claim can be agreed, the insurer needs information. A claim needs to be presented in the right way and with supporting documentation if necessary. This preparatory work can make a vital difference to a claim being paid swiftly and hold-ups can occur. We make sure your claim is as watertight as possible and advise on how to deal with any perceived gaps.

Managing disputes

Proper planning is key. When there are numerous parties involved, a claim can become adversarial. Thompson & Bryan has the knowledge and expertise to manage difficult situations. We ensure there is regular reporting and clear lines of communication, which means we can keep you fully briefed.

Taking the strain away

We make sure your insurance works for you as the claim progresses. We advise on any interim payments which may be payable and of additional elements that you may be able to claim for within the policy. Although an insurer will appoint its own firm of adjusters, remember they are not their to act on your behalf – make sure you have Thompson & Bryan on your side.

Don’t be outnumbered

When a claim is particularly large and where loss is widespread then insurers may engage a number of experts. They may be looking for causation or to establish whether the terms of the policy have been adhered to. The process can be daunting and claimants may feel outnumbered. Because we understand the way insurers – and policies – work, we make sure your position is always strongly represented. We match any expert views and never give ground.

Claims preparation work

Before a claim can be agreed, the insurer needs information. A claim needs to be presented in the right way and with supporting documentation if necessary. This preparatory work can make a vital difference to a claim being paid swiftly and hold-ups can occur. We make sure your claim is as watertight as possible and advise on how to deal with any perceived gaps.

Managing disputes

Proper planning is key. When there are numerous parties involved, a claim can become adversarial. Thompson & Bryan has the knowledge and expertise to manage difficult situations. We ensure there is regular reporting and clear lines of communication, which means we can keep you fully briefed.

Taking the strain away

We make sure your insurance works for you as the claim progresses. We advise on any interim payments which may be payable and of additional elements that you may be able to claim for within the policy. Although an insurer will appoint its own firm of adjusters, remember they are not their to act on your behalf – make sure you have Thompson & Bryan on your side.

Don’t be outnumbered

When a claim is particularly large and where loss is widespread then insurers may engage a number of experts. They may be looking for causation or to establish whether the terms of the policy have been adhered to. The process can be daunting and claimants may feel outnumbered. Because we understand the way insurers – and policies – work, we make sure your position is always strongly represented. We match any expert views and never give ground.

Our work in action

Don’t just take our word for it. Read some recent examples of claimants we’ve helped.

CLIENT TESTIMONIALS

Our clients come first – and we’re delighted they’ve agreed to go on the record about our service.

ASN Retail

ASN Retail

When your business is victim of a major fire it’s difficult to think straight, and the stress of thinking of the worst is always a burden. I was introduced to John Leivers from Thompson & Bryan by my insurance broker, and from the initial meeting I was left feeling confident. His positive attitude and around the clock support really helped me during the first few weeks of the claim, all the way through to the relaunch of the business.

Looking back, I don’t think I would have managed with all the work involved without John’s assistance, reassurance and general support. I would highly recommend Thompson & Bryan and am thankful for their work.

Neil Dosanjh

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V-Flora (UK) Ltd

V-Flora (UK) Ltd

I would like to express our complete satisfaction with the services you provided in negotiating a seven-figure settlement following a fire at our premises.

Throughout the team displayed the highest levels of professionalism and in particular I would like to thank John Leivers and David Kelly. Their ability to view the claim from our perspective and hard work made sure we received a fair settlement as quickly as possible.

I wouldn’t hesitate to recommend Thompson & Bryan.

Jane Wang

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MH Industrial Ltd

MH Industrial Ltd

Following the flooding of our premises in December 2013, our insurance brokers appointed Mr John Leivers to act on our behalf to deal with our insurance company regarding the claim.

I found Mr Leivers to be very competent and professional in the manner in which he dealt with myself and our insurers. Throughout the process, he was very helpful and collated all the information to present in a format that was easy to understand and acceptable to our insurers, ensuring nothing was missed.

I feel without Mr Leivers’ assistance and guidance, we would not have achieved the satisfactory outcome that we did and therefore I would have no hesitation in recommending his company and himself to other clients.

Helen Tomlinson

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The Belgravia Trichological Group

The Belgravia Trichological Group

“As you can imagine, we had little idea of what we could claim for and how to handle the insurance company and their loss adjusters and, although we had not heard of loss assessors prior to the damage, we were relieved that we were able to leave all of the correspondence, financial analysis and negotiation with them to you and your team.

“This allowed us to focus on getting the business back on track as soon as possible and we are pleased to report that we are continuing to expand.”

Marilyn & Michael Harris

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Our clients

Our clients range from household brands to niche SMEs to many hundreds of homeowners – and we value them all.

These are just some of the companies we have worked for:

Educational Establishments

City University 

Coventry School Foundation 

Ealing Hammersmith & West London College 

Huntingdonshire Regional College 

London Metropolitan University 

Metanoia Institute 

North East Worcs College 

Queen Ethelburgas College 

Royal Holloway University London 

Staffordshire University 

University of Birmingham 

University of Derby

Engineering & Manufacturing

Abbey Stainless Components Ltd 

Acell Doors Ltd 

AGS Home Improvements Ltd 

Anglia Maltings (Holdings) Ltd 

Anker International Plc 

Arlon Plastics Artistic Trimmings 

British Waterways 

Britmark 

Brookes Forklift 

Turck Catensa (UK) Ltd 

Central Chemical Supplies Ltd 

Dalya Group 

David Nunn Group Ltd 

Deekay Brushing Ltd 

Deekay Dying Ltd 

Excel Industries Ltd 

F. W. Mason & Sons Ltd 

Folkes Group Plc 

Garton Engineering Plc 

H C Starck Ltd (Molypress Ltd)

Hotels, pubs, clubs

Ballards Gore Golf Club 

Belle Isle WMC 

British Hospitality Association 

Bromley Cricket Club 

Chart Hills Golf Club 

Chateau Impney 

Cheadle Town Football Club 

Chigwell Golf Club Pro Shop 

Holiday Inn (CIDC) 

Hotel de France 

L'Hibiscus Restaurant 

Luminar Plc 

Parkdean Holidays Ltd 

Spring Hotels Group 

Yorkshire Rider Social Club

Food Industry

Acatos & Hutcheson Plc
(Pura Foods) 

David A. Hall Ltd
(Halls of Broxburn) 

Gaelic Seafoods Ltd 

Mourne Country Meats Ltd

Laundry

Albany Rental Supply Ltd 

Ashbon Services Ltd
(Ashbon Laundry) 

Swan Laundry (Witney) Ltd 

White Knight Laundry Services Ltd

Motor Trade

Dagenham Motors Plc 

Essex Ford Ltd 

Ford Motor Company Ltd
(Highbury Ford Ltd) 

McLaren Cars Ltd 

Prodrive Ltd

Property, Financial & Other

Aspen Communications Plc 

Avon Estates Ltd 

BenQ UK Ltd 

Big Pictures (UK) Ltd 

Chester Racecourse 

Consulat General De France 

Countryside Properties Ltd 

Countryside Residential Ltd 

Folkes Holdings 

Latchmere Properties Ltd 

Marina Developments Ltd 

National Motorcycle Museum 

Noble Organisation Ltd 

Northampton & Community Healthcare NHS Trust 

Oxfam 

Portmeirion Ltd 

Redstone Caravan Park 

Regal Construction (Jersey) Ltd 

Richardsons Developments

Retail

American Golf Discount 

B&Q Plc 

Bollingbroke & Wenley Ltd 

City Electrical Factors Ltd 

Dabells Stores Ltd (Isle of Wight) 

Equimix Feeds Ltd 

Flair Leisure Products Ltd 

Hargreaves Sports Ltd 

Kingfisher Plc 

Lady Jane Department Store 

National Carpet Group Ltd 

Nobo Group Ltd 

Photo Me International Plc 

River Island Clothing Company Ltd 

Robert Dyas Ltd 

Roys (Wroxham) Ltd 

SCS Upholstery Plc 

Screwfix Direct Limited 

Superdrug Stores Plc 

Our clients

Our clients range from household brands to niche SMEs to many hundreds of homeowners – and we value them all.

These are just some of the companies we have worked for:

Educational Establishments

City University

Coventry School Foundation

Ealing Hammersmith & West London College

Huntingdonshire Regional College

London Metropolitan University

Metanoia Institute

North East Worcs College

Queen Ethelburgas College

Royal Holloway University London

Staffordshire University

University of Birmingham

University of Derby

 

Motor Trade

Dagenham Motors Plc

Essex Ford Ltd

Ford Motor Company Ltd (Highbury Ford Ltd)

McLaren Cars Ltd

Prodrive Ltd

 

Engineering & Manufacturing

Abbey Stainless Components Ltd

Acell Doors Ltd

AGS Home Improvements Ltd

Anglia Maltings (Holdings) Ltd

Anker International Plc

Arlon Plastics Artistic Trimmings

British Waterways

Britmark

Brookes Forklift

Turck Catensa (UK) Ltd

Central Chemical Supplies Ltd

Dalya Group

David Nunn Group Ltd

Deekay Brushing Ltd

Deekay Dying Ltd

Excel Industries Ltd

F. W. Mason & Sons Ltd

Folkes Group Plc

Garton Engineering Plc

H C Starck Ltd (Molypress Ltd)

 

Hotels, pubs, clubs

Ballards Gore Golf Club

Belle Isle WMC

British Hospitality Association

Bromley Cricket Club

Chart Hills Golf Club

Chateau Impney

Cheadle Town Football Club

Chigwell Golf Club Pro Shop

Holiday Inn (CIDC)

Hotel de France

L’Hibiscus Restaurant

Luminar Plc

Parkdean Holidays Ltd

Spring Hotels Group

Yorkshire Rider Social Club

Food Industry

Acatos & Hutcheson Plc
(Pura Foods)

David A. Hall Ltd
(Halls of Broxburn)

Gaelic Seafoods Ltd

Mourne Country Meats Ltd

 

Laundry

Albany Rental Supply Ltd

Ashbon Services Ltd
(Ashbon Laundry)

Swan Laundry (Witney) Ltd

White Knight Laundry Services Ltd

 

Property, Financial & Other

Aspen Communications Plc

Avon Estates Ltd

BenQ UK Ltd

Big Pictures (UK) Ltd

Chester Racecourse

Consulat General De France

Countryside Properties Ltd

Countryside Residential Ltd

Folkes Holdings

Latchmere Properties Ltd

Marina Developments Ltd

National Motorcycle Museum

Noble Organisation Ltd

Northampton & Community Healthcare NHS Trust

Oxfam

Portmeirion Ltd

Redstone Caravan Park

Regal Construction (Jersey) Ltd

Richardsons Developments

 

Retail

American Golf Discount

B&Q Plc

Bollingbroke & Wenley Ltd

City Electrical Factors Ltd

Dabells Stores Ltd (Isle of Wight)

Equimix Feeds Ltd

Flair Leisure Products Ltd

Hargreaves Sports Ltd

Kingfisher Plc

Lady Jane Department Store

National Carpet Group Ltd

Nobo Group Ltd

Photo Me International Plc

River Island Clothing Company Ltd

Robert Dyas Ltd

Roys (Wroxham) Ltd

SCS Upholstery Plc

Screwfix Direct Limited

Superdrug Stores Plc

Thompson & Bryan

20a Wood Street, Barnet, HERTS, EN5 2BW

Registered Office: 2 Minster Court, Mincing Lane, London, EC3R 7PD. Registered in England Company no. 404

Design:  Good Impressions   |   Content:  We Do The Words

Thompson & Bryan

20a Wood Street, Barnet,
HERTS, EN5 2BW

Registered Office: 2 Minster Court, Mincing Lane, London, EC3R 7PD. Registered in England Company no. 404

Design:  Good Impressions          Content:  We Do The Words

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