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Thompson & Bryan Logo
Telephone number 0844 409 8780

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Case Studies

We win late payment damages

The Enterprise Act 2016 had provisions, later exported into the Insurance Act 2015, for insurers to be liable for damages resulting from late payment of a claim. Our client is a consumer with an overseas holiday home seriously damaged by an insured event. Delays on insurers’ part were egregious, to the extent that during the…

Major and Complex Multi Occupancy Fire Loss – North London

In April 2019 a major fire took hold in a range of adjacent industrial units in Tottenham, North London.  Thompson and Bryan were appointed to deal with several claims arising from severe fire damage to a 25,000 square foot brick built former factory unit which held three different freehold property owner interests and six commercial…

Storm Damage Claim – Ryde, Isle of Wight

Thompson & Bryan were appointed to assist the operator of a bingo hall and cinema in the centre of Ryde on the Isle of Wight following storm damage in April 2018. The policy holder had been unable to achieve any meaningful progress with their claim on account of various complexities and uncertainties surrounding leasehold responsibilities…

Major and Complex Loss Following Fire at 
Multi Storey Car Park in Liverpool


On New Year’s Eve 2017 a large multi storey car park adjacent to the Echo Arena in Liverpool suffered catastrophic fire damage.  The fire started in the late afternoon, just as hundreds of people were arriving ahead of New Year’s Eve celebrations.  Immediately adjacent to the car park was a substantial boutique hotel that, as…

Major Damage to Adjacent Residential Property 
During Construction – Muswell Hill


In the summer of 2015, a leading commercial building contractor commenced a contract to demolish an existing building and redevelop the site with a complex of 12 luxury apartments in Muswell Hill, North London.  The site was on Muswell Hill itself, which is a busy main road with a significant gradient.   An initial phase…

Fire at Luxury Boutique Hotel in Edinburgh


Thompson & Bryan were recommended by a broker to their client, an international hotel and leisure company, following a major fire to one of their hotels in August 2017.  The hotel was a listed building and based in Edinburgh’s New Town, a UNESCO World Heritage site. It comprised two separate, five storey buildings within a…

Fire at multi-tenanted Commercial Business Centre


In January 2019 a major fire broke out during evening business hours at the Belgrave Commercial Centre creating an immediate impact to a bustling community shopping and leisure complex on a busy stretch of the “Golden Mile” in Leicester. The centre was occupied by several small independent retailers, comprising a restaurant, sweet shop, general store,…

Fire at Specialist Aerospace Engineering 
Metal Treatment Company

A major national broker contacted Thompson & Bryan in January 2019 and asked us to attend an introductory meeting with one of its larger multi-national global group clients who had suffered a fire loss at one of their subsidiary companies.  The company involved, part of a leading global supplier of engineering solutions to the Aerospace,…

The ombudsman doesn’t always get it right

Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….

Serious fire at Exeter Almhouse

A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…

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Case Studies

We win late payment damages

The Enterprise Act 2016 had provisions, later exported into the Insurance Act 2015, for insurers to be liable for damages resulting from late payment of a claim. Our client is a consumer with an overseas holiday home seriously damaged by an insured event. Delays on insurers’ part were egregious, to the extent that during the…

Major and Complex Multi Occupancy Fire Loss – North London

In April 2019 a major fire took hold in a range of adjacent industrial units in Tottenham, North London.  Thompson and Bryan were appointed to deal with several claims arising from severe fire damage to a 25,000 square foot brick built former factory unit which held three different freehold property owner interests and six commercial…

Storm Damage Claim – Ryde, Isle of Wight

Thompson & Bryan were appointed to assist the operator of a bingo hall and cinema in the centre of Ryde on the Isle of Wight following storm damage in April 2018. The policy holder had been unable to achieve any meaningful progress with their claim on account of various complexities and uncertainties surrounding leasehold responsibilities…

Major and Complex Loss Following Fire at 
Multi Storey Car Park in Liverpool


On New Year’s Eve 2017 a large multi storey car park adjacent to the Echo Arena in Liverpool suffered catastrophic fire damage.  The fire started in the late afternoon, just as hundreds of people were arriving ahead of New Year’s Eve celebrations.  Immediately adjacent to the car park was a substantial boutique hotel that, as…

Major Damage to Adjacent Residential Property 
During Construction – Muswell Hill


In the summer of 2015, a leading commercial building contractor commenced a contract to demolish an existing building and redevelop the site with a complex of 12 luxury apartments in Muswell Hill, North London.  The site was on Muswell Hill itself, which is a busy main road with a significant gradient.   An initial phase…

Fire at Luxury Boutique Hotel in Edinburgh


Thompson & Bryan were recommended by a broker to their client, an international hotel and leisure company, following a major fire to one of their hotels in August 2017.  The hotel was a listed building and based in Edinburgh’s New Town, a UNESCO World Heritage site. It comprised two separate, five storey buildings within a…

Fire at multi-tenanted Commercial Business Centre


In January 2019 a major fire broke out during evening business hours at the Belgrave Commercial Centre creating an immediate impact to a bustling community shopping and leisure complex on a busy stretch of the “Golden Mile” in Leicester. The centre was occupied by several small independent retailers, comprising a restaurant, sweet shop, general store,…

Fire at Specialist Aerospace Engineering 
Metal Treatment Company

A major national broker contacted Thompson & Bryan in January 2019 and asked us to attend an introductory meeting with one of its larger multi-national global group clients who had suffered a fire loss at one of their subsidiary companies.  The company involved, part of a leading global supplier of engineering solutions to the Aerospace,…

The ombudsman doesn’t always get it right

Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….

Serious fire at Exeter Almhouse

A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…

1 2 3 5Next →

Case Studies

We win late payment damages

The Enterprise Act 2016 had provisions, later exported into the Insurance Act 2015, for insurers to be liable for damages resulting from late payment of a claim. Our client is a consumer with an overseas holiday home seriously damaged by an insured event. Delays on insurers’ part were egregious, to the extent that during the…

Major and Complex Multi Occupancy Fire Loss – North London

In April 2019 a major fire took hold in a range of adjacent industrial units in Tottenham, North London.  Thompson and Bryan were appointed to deal with several claims arising from severe fire damage to a 25,000 square foot brick built former factory unit which held three different freehold property owner interests and six commercial…

Storm Damage Claim – Ryde, Isle of Wight

Thompson & Bryan were appointed to assist the operator of a bingo hall and cinema in the centre of Ryde on the Isle of Wight following storm damage in April 2018. The policy holder had been unable to achieve any meaningful progress with their claim on account of various complexities and uncertainties surrounding leasehold responsibilities…

Major and Complex Loss Following Fire at 
Multi Storey Car Park in Liverpool


On New Year’s Eve 2017 a large multi storey car park adjacent to the Echo Arena in Liverpool suffered catastrophic fire damage.  The fire started in the late afternoon, just as hundreds of people were arriving ahead of New Year’s Eve celebrations.  Immediately adjacent to the car park was a substantial boutique hotel that, as…

Major Damage to Adjacent Residential Property 
During Construction – Muswell Hill


In the summer of 2015, a leading commercial building contractor commenced a contract to demolish an existing building and redevelop the site with a complex of 12 luxury apartments in Muswell Hill, North London.  The site was on Muswell Hill itself, which is a busy main road with a significant gradient.   An initial phase…

Fire at Luxury Boutique Hotel in Edinburgh


Thompson & Bryan were recommended by a broker to their client, an international hotel and leisure company, following a major fire to one of their hotels in August 2017.  The hotel was a listed building and based in Edinburgh’s New Town, a UNESCO World Heritage site. It comprised two separate, five storey buildings within a…

Fire at multi-tenanted Commercial Business Centre


In January 2019 a major fire broke out during evening business hours at the Belgrave Commercial Centre creating an immediate impact to a bustling community shopping and leisure complex on a busy stretch of the “Golden Mile” in Leicester. The centre was occupied by several small independent retailers, comprising a restaurant, sweet shop, general store,…

Fire at Specialist Aerospace Engineering 
Metal Treatment Company

A major national broker contacted Thompson & Bryan in January 2019 and asked us to attend an introductory meeting with one of its larger multi-national global group clients who had suffered a fire loss at one of their subsidiary companies.  The company involved, part of a leading global supplier of engineering solutions to the Aerospace,…

The ombudsman doesn’t always get it right

Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….

Serious fire at Exeter Almhouse

A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…

1 2 3 5Next →

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road, New Barnet EN4 8RD

Registered office: First Floor, Spitalfields House, Stirling Way, Herts WD6 2FX. Registered in England Number 0848

Design:  Good Impressions   |   Content:  We Do The Words

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road,
New Barnet EN4 8RD

Registered office: First Floor, Spitalfields House, Stirling Way, Herts WD6 2FX. Registered in England Number 0848

Design:  Good Impressions          Content:  We Do The Words

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