Thompson & Bryan Logo
Thompson & Bryan Logo
Telephone number 0844 409 8780

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

News

The growing problem of delays in decision making

One of the problems we’ve been encountering of late is decision-making delay by both insurers and their adjusters. There have, of course, been moves in the claims business to reduce staff levels, and anecdotal evidence is that many adjusters are under greater pressure than they find it easy to cope with. It’s ironic that these…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Can insurers rely on a white lie?

Telling your insurer a lie to enhance your claim or your chances of getting it paid has long been regarded as entitling your insurers to decline the claim in its entirety. The Supreme Court has dismissed that tactic in a judgment with wide-ranging implications in the case of Versloot Dredging v Gerling. Nobody condones a…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Legal change and contentious claims

Recent years have seen two major pieces of legislation reforming insurance law. The 2012 Act giving extra protection to consumers came into force in 2013, but has essentially been given retrospective effect by the Financial Ombudsman Service for all cases referred to it. Its provisions are wide-ranging, making it harder for insurers to avoid a…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Ensure you get access to the best specialist advisers

Since insurance began there have always been specialists advising claimants. The assessing business, of which Thompson & Bryan forms a historically continuous part, was supplemented in the last twenty years by the emergence of chartered loss adjusters acting for policyholders, a sector we have now joined. Even more recently we have seen the larger brokers…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Damages for late payment by insurers?

It has been – in our opinion – a major injustice in insurance law that delays in settling or investigating a claim or in its general handling have left no remedy for the policyholder except to sue for interest. This is a departure from the general law of contract where the damages for breach are…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

FCA review finds SMEs suffer poor claims service

The Financial Conduct Authority (FCA) has published its thematic review, “Handling of insurance claims for Small and Medium-sized Enterprises (SMEs)”. The FCA assessed 25 firms involved in the settlement and management of claims, including: 5 insurers 10 insurance intermediaries (including 5 managing general agents) and 10 loss assessing firms They also looked at the claims…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Hounslow RBL Back in Business

We are delighted to see our client Hounslow Royal British Legion Club back in business more than a year after a devastating fire gutted their premises. Following a refurbishment costing several hundred thousand pounds, the club reopened its doors to members on 7th August 2015. With the reinstatement complete and the club trading once again…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Thompson & Bryan calls for insurers to cut back on BI paperwork demands

Leading independent loss adjusters Thompson & Bryan has voiced its support for a reduction in the amount of supporting documentation required by insurers for business interruption claims. This follows on from the Chartered Institute of Loss Adjusters’ view that the volume and focus of supporting documentation for BI claims can be excessive and have a…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Thompson and Bryan approved as BIBA scheme loss adjuster by DAS

The British Insurance Brokers’ Association (BIBA) has announced it will offer its members the DAS Loss Assist scheme, with adjusting services provided by Thompson & Bryan. DAS Loss Assist is a Before the Event (BTE) claim assistance policy and is triggered when there is a material damage loss of in excess of £5,000. BIBA’s schemes…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Thompson & Bryan provides Marsh Networks adjusting service

Marsh Networks, which provides access to independent brokers with a market-leading range of personal and commercial insurance coverage, together with expert support services, has signed up DAS Loss Assist and adjusting services supplied by Thompson & Bryan. DAS Loss Assist is claims fees insurance and provides a qualified adjuster to deal with Marsh Network member…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

News

The growing problem of delays in decision making

One of the problems we’ve been encountering of late is decision-making delay by both insurers and their adjusters. There have, of course, been moves in the claims business to reduce staff levels, and anecdotal evidence is that many adjusters are under greater pressure than they find it easy to cope with. It’s ironic that these…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Can insurers rely on a white lie?

Telling your insurer a lie to enhance your claim or your chances of getting it paid has long been regarded as entitling your insurers to decline the claim in its entirety. The Supreme Court has dismissed that tactic in a judgment with wide-ranging implications in the case of Versloot Dredging v Gerling. Nobody condones a…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Legal change and contentious claims

Recent years have seen two major pieces of legislation reforming insurance law. The 2012 Act giving extra protection to consumers came into force in 2013, but has essentially been given retrospective effect by the Financial Ombudsman Service for all cases referred to it. Its provisions are wide-ranging, making it harder for insurers to avoid a…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Ensure you get access to the best specialist advisers

Since insurance began there have always been specialists advising claimants. The assessing business, of which Thompson & Bryan forms a historically continuous part, was supplemented in the last twenty years by the emergence of chartered loss adjusters acting for policyholders, a sector we have now joined. Even more recently we have seen the larger brokers…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Damages for late payment by insurers?

It has been – in our opinion – a major injustice in insurance law that delays in settling or investigating a claim or in its general handling have left no remedy for the policyholder except to sue for interest. This is a departure from the general law of contract where the damages for breach are…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

FCA review finds SMEs suffer poor claims service

The Financial Conduct Authority (FCA) has published its thematic review, “Handling of insurance claims for Small and Medium-sized Enterprises (SMEs)”. The FCA assessed 25 firms involved in the settlement and management of claims, including: 5 insurers 10 insurance intermediaries (including 5 managing general agents) and 10 loss assessing firms They also looked at the claims…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Hounslow RBL Back in Business

We are delighted to see our client Hounslow Royal British Legion Club back in business more than a year after a devastating fire gutted their premises. Following a refurbishment costing several hundred thousand pounds, the club reopened its doors to members on 7th August 2015. With the reinstatement complete and the club trading once again…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Thompson & Bryan calls for insurers to cut back on BI paperwork demands

Leading independent loss adjusters Thompson & Bryan has voiced its support for a reduction in the amount of supporting documentation required by insurers for business interruption claims. This follows on from the Chartered Institute of Loss Adjusters’ view that the volume and focus of supporting documentation for BI claims can be excessive and have a…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Thompson and Bryan approved as BIBA scheme loss adjuster by DAS

The British Insurance Brokers’ Association (BIBA) has announced it will offer its members the DAS Loss Assist scheme, with adjusting services provided by Thompson & Bryan. DAS Loss Assist is a Before the Event (BTE) claim assistance policy and is triggered when there is a material damage loss of in excess of £5,000. BIBA’s schemes…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Thompson & Bryan provides Marsh Networks adjusting service

Marsh Networks, which provides access to independent brokers with a market-leading range of personal and commercial insurance coverage, together with expert support services, has signed up DAS Loss Assist and adjusting services supplied by Thompson & Bryan. DAS Loss Assist is claims fees insurance and provides a qualified adjuster to deal with Marsh Network member…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

News

The growing problem of delays in decision making

One of the problems we’ve been encountering of late is decision-making delay by both insurers and their adjusters. There have, of course, been moves in the claims business to reduce staff levels, and anecdotal evidence is that many adjusters are under greater pressure than they find it easy to cope with. It’s ironic that these…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Can insurers rely on a white lie?

Telling your insurer a lie to enhance your claim or your chances of getting it paid has long been regarded as entitling your insurers to decline the claim in its entirety. The Supreme Court has dismissed that tactic in a judgment with wide-ranging implications in the case of Versloot Dredging v Gerling. Nobody condones a…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Legal change and contentious claims

Recent years have seen two major pieces of legislation reforming insurance law. The 2012 Act giving extra protection to consumers came into force in 2013, but has essentially been given retrospective effect by the Financial Ombudsman Service for all cases referred to it. Its provisions are wide-ranging, making it harder for insurers to avoid a…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Ensure you get access to the best specialist advisers

Since insurance began there have always been specialists advising claimants. The assessing business, of which Thompson & Bryan forms a historically continuous part, was supplemented in the last twenty years by the emergence of chartered loss adjusters acting for policyholders, a sector we have now joined. Even more recently we have seen the larger brokers…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Damages for late payment by insurers?

It has been – in our opinion – a major injustice in insurance law that delays in settling or investigating a claim or in its general handling have left no remedy for the policyholder except to sue for interest. This is a departure from the general law of contract where the damages for breach are…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

FCA review finds SMEs suffer poor claims service

The Financial Conduct Authority (FCA) has published its thematic review, “Handling of insurance claims for Small and Medium-sized Enterprises (SMEs)”. The FCA assessed 25 firms involved in the settlement and management of claims, including: 5 insurers 10 insurance intermediaries (including 5 managing general agents) and 10 loss assessing firms They also looked at the claims…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Hounslow RBL Back in Business

We are delighted to see our client Hounslow Royal British Legion Club back in business more than a year after a devastating fire gutted their premises. Following a refurbishment costing several hundred thousand pounds, the club reopened its doors to members on 7th August 2015. With the reinstatement complete and the club trading once again…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Thompson & Bryan calls for insurers to cut back on BI paperwork demands

Leading independent loss adjusters Thompson & Bryan has voiced its support for a reduction in the amount of supporting documentation required by insurers for business interruption claims. This follows on from the Chartered Institute of Loss Adjusters’ view that the volume and focus of supporting documentation for BI claims can be excessive and have a…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Thompson and Bryan approved as BIBA scheme loss adjuster by DAS

The British Insurance Brokers’ Association (BIBA) has announced it will offer its members the DAS Loss Assist scheme, with adjusting services provided by Thompson & Bryan. DAS Loss Assist is a Before the Event (BTE) claim assistance policy and is triggered when there is a material damage loss of in excess of £5,000. BIBA’s schemes…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Thompson & Bryan provides Marsh Networks adjusting service

Marsh Networks, which provides access to independent brokers with a market-leading range of personal and commercial insurance coverage, together with expert support services, has signed up DAS Loss Assist and adjusting services supplied by Thompson & Bryan. DAS Loss Assist is claims fees insurance and provides a qualified adjuster to deal with Marsh Network member…

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedInPrint this page

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road, New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions   |   Content:  We Do The Words

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road,
New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions          Content:  We Do The Words

MENU