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Thompson & Bryan Logo
Telephone number 0844 409 8780

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

News

Brexit and our clients

A small but important part of our business involves European-based interests. What we do, assisting in the administration of insurance contracts, is a regulated activity under the 2000 legislation that gave effect to a European directive on financial services requiring compliant legislation by each member state. Our authorisation by the Financial Conduct Authority, based on…

The ombudsman doesn’t always get it right

Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….

Meeting our customers at BIBA 2019

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Commercial Claims – A Broker’s perspective

Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…

The Consumer Rights Act 2015: what does the policy small print mean?

Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…

A very rare award of fees reimbursement for T&B

In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…

Drone disruption: Will your insurer help?

The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…

Getting better deals for the insurance consumer

The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…

FCA to allow SMEs to lodge complaints about financial services companies

Small businesses will be allowed to complain to the Financial Ombudsman Service if they have a dispute with a financial services firm, under plans announced by the Financial Conduct Authority (FCA). This would mean that small and medium sized enterprises (SMEs) could pursue redress of up £150,000 without having to resort to the courts. Following…

Thompson & Bryan are now sole providers for DAS Loss Assist

DAS Loss Assist have announced that Thompson & Bryan will become its sole provider from 2018. The UK’s market leader for legal expenses insurance has recently undertaken a review of its products and services and concluded it should work with a single loss adjuster during 2018. “From our review we are confident that the product…

News

Brexit and our clients

A small but important part of our business involves European-based interests. What we do, assisting in the administration of insurance contracts, is a regulated activity under the 2000 legislation that gave effect to a European directive on financial services requiring compliant legislation by each member state. Our authorisation by the Financial Conduct Authority, based on…

The ombudsman doesn’t always get it right

Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….

Meeting our customers at BIBA 2019

FacebookTwitterLinkedinPrint

Commercial Claims – A Broker’s perspective

Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…

The Consumer Rights Act 2015: what does the policy small print mean?

Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…

A very rare award of fees reimbursement for T&B

In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…

Drone disruption: Will your insurer help?

The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…

Getting better deals for the insurance consumer

The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…

FCA to allow SMEs to lodge complaints about financial services companies

Small businesses will be allowed to complain to the Financial Ombudsman Service if they have a dispute with a financial services firm, under plans announced by the Financial Conduct Authority (FCA). This would mean that small and medium sized enterprises (SMEs) could pursue redress of up £150,000 without having to resort to the courts. Following…

Thompson & Bryan are now sole providers for DAS Loss Assist

DAS Loss Assist have announced that Thompson & Bryan will become its sole provider from 2018. The UK’s market leader for legal expenses insurance has recently undertaken a review of its products and services and concluded it should work with a single loss adjuster during 2018. “From our review we are confident that the product…

News

Brexit and our clients

A small but important part of our business involves European-based interests. What we do, assisting in the administration of insurance contracts, is a regulated activity under the 2000 legislation that gave effect to a European directive on financial services requiring compliant legislation by each member state. Our authorisation by the Financial Conduct Authority, based on…

The ombudsman doesn’t always get it right

Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….

Meeting our customers at BIBA 2019

FacebookTwitterLinkedinPrint

Commercial Claims – A Broker’s perspective

Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…

The Consumer Rights Act 2015: what does the policy small print mean?

Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…

A very rare award of fees reimbursement for T&B

In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…

Drone disruption: Will your insurer help?

The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…

Getting better deals for the insurance consumer

The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…

FCA to allow SMEs to lodge complaints about financial services companies

Small businesses will be allowed to complain to the Financial Ombudsman Service if they have a dispute with a financial services firm, under plans announced by the Financial Conduct Authority (FCA). This would mean that small and medium sized enterprises (SMEs) could pursue redress of up £150,000 without having to resort to the courts. Following…

Thompson & Bryan are now sole providers for DAS Loss Assist

DAS Loss Assist have announced that Thompson & Bryan will become its sole provider from 2018. The UK’s market leader for legal expenses insurance has recently undertaken a review of its products and services and concluded it should work with a single loss adjuster during 2018. “From our review we are confident that the product…

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road, New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions   |   Content:  We Do The Words

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road,
New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions          Content:  We Do The Words

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