Thompson & Bryan Logo
Thompson & Bryan Logo
Telephone number 0844 409 8780

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Resources

Fuel tank spill leads to garage fire

Type of claim – Fire Category – Vehicle Repair Garage Cause – Fuel ignited after spilling out of car fuel tank. Liability – no issues                                

Hot light fitting starts shop blaze

Type of claim – Fire Category – Retail / Wholesale Cause – Hot light fitting close to a curtain Liability – The insurance company instructed a forensic investigator to establish the cause of the fire and to take statements from the employees and interrogate the alarm and CCTV footage. As these investigations continued, there was…

Electrical fire in a bottle fridge

Type of claim – Fire Category – Retail / Convenience Store Cause – Electrical fire in a bottle fridge Liability – no issues And here are two photos of the store reopening            

River Kent bursts its banks in Kendal

Type of claim – Flood Category – Almshouse Cause – Flood Liability – this wasn’t an issue as the cause was River Kent bursting its banks in Kendal. The flood occurred in December 2015 and we had to manage the expectations of not only the charity that ran the almshouse, but also the 15 tenants…

Self combustion of clothing

Type of claim – Fire Category – Dry Cleaners Cause – Self combustion of clothing Liability – The most likely cause of the fire was considered to be self-combustion of clothing that had been removed from dryers and folded and packed while still warm. The policy required that all warm clothing be aired for 20…

One million plants destroyed

Type of claim – Fire Category – Plant Nursery / Commercial Grower Cause –Arson – multiple seats of fire throughout premises. Liability – this wasn’t an issue but with almost one million plants destroyed, we had to produce a detailed file of documents to demonstrate the procedures in the nursery, comprising weekly watering, fertilising, humidity…

The Victoria Almshouses

In 2015 we had a fire in one of our Alms-houses with fire damage in the living room and extensive smoke damage throughout the property. This was the first occasion where we had experienced a fire in one of our Almshouses. Our broker advised us that due to the extensive nature of the damage we…

GM Surveys Ltd

“Obviously, I hope I don’t need your services again but it will put my mind at ease knowing DAS Loss Assist would be helping to achieve settlement in the fastest possible time and with a minimum of fuss. “I have already written to The Survey Association (TSA) to recommend your services (as well as Brunel…

Can insurers rely on a white lie?

Telling your insurer a lie to enhance your claim or your chances of getting it paid has long been regarded as entitling your insurers to decline the claim in its entirety. The Supreme Court has dismissed that tactic in a judgment with wide-ranging implications in the case of Versloot Dredging v Gerling. Nobody condones a…

Possum Ltd

“Just a note to say thank you very much indeed for expediting the claim, which happily is now concluded. “I greatly appreciated your professionalism and diligence, care and attention throughout the process. “I think you negotiated between the two parties very skilfully and achieved an outcome satisfactory to both sides.”   Philip Robinson, Managing Director, Possum Limited…

Resources

Fuel tank spill leads to garage fire

Type of claim – Fire Category – Vehicle Repair Garage Cause – Fuel ignited after spilling out of car fuel tank. Liability – no issues                                

Hot light fitting starts shop blaze

Type of claim – Fire Category – Retail / Wholesale Cause – Hot light fitting close to a curtain Liability – The insurance company instructed a forensic investigator to establish the cause of the fire and to take statements from the employees and interrogate the alarm and CCTV footage. As these investigations continued, there was…

Electrical fire in a bottle fridge

Type of claim – Fire Category – Retail / Convenience Store Cause – Electrical fire in a bottle fridge Liability – no issues And here are two photos of the store reopening            

River Kent bursts its banks in Kendal

Type of claim – Flood Category – Almshouse Cause – Flood Liability – this wasn’t an issue as the cause was River Kent bursting its banks in Kendal. The flood occurred in December 2015 and we had to manage the expectations of not only the charity that ran the almshouse, but also the 15 tenants…

Self combustion of clothing

Type of claim – Fire Category – Dry Cleaners Cause – Self combustion of clothing Liability – The most likely cause of the fire was considered to be self-combustion of clothing that had been removed from dryers and folded and packed while still warm. The policy required that all warm clothing be aired for 20…

One million plants destroyed

Type of claim – Fire Category – Plant Nursery / Commercial Grower Cause –Arson – multiple seats of fire throughout premises. Liability – this wasn’t an issue but with almost one million plants destroyed, we had to produce a detailed file of documents to demonstrate the procedures in the nursery, comprising weekly watering, fertilising, humidity…

The Victoria Almshouses

In 2015 we had a fire in one of our Alms-houses with fire damage in the living room and extensive smoke damage throughout the property. This was the first occasion where we had experienced a fire in one of our Almshouses. Our broker advised us that due to the extensive nature of the damage we…

GM Surveys Ltd

“Obviously, I hope I don’t need your services again but it will put my mind at ease knowing DAS Loss Assist would be helping to achieve settlement in the fastest possible time and with a minimum of fuss. “I have already written to The Survey Association (TSA) to recommend your services (as well as Brunel…

Can insurers rely on a white lie?

Telling your insurer a lie to enhance your claim or your chances of getting it paid has long been regarded as entitling your insurers to decline the claim in its entirety. The Supreme Court has dismissed that tactic in a judgment with wide-ranging implications in the case of Versloot Dredging v Gerling. Nobody condones a…

Possum Ltd

“Just a note to say thank you very much indeed for expediting the claim, which happily is now concluded. “I greatly appreciated your professionalism and diligence, care and attention throughout the process. “I think you negotiated between the two parties very skilfully and achieved an outcome satisfactory to both sides.”   Philip Robinson, Managing Director, Possum Limited…

Resources

Fuel tank spill leads to garage fire

Type of claim – Fire Category – Vehicle Repair Garage Cause – Fuel ignited after spilling out of car fuel tank. Liability – no issues                                

Hot light fitting starts shop blaze

Type of claim – Fire Category – Retail / Wholesale Cause – Hot light fitting close to a curtain Liability – The insurance company instructed a forensic investigator to establish the cause of the fire and to take statements from the employees and interrogate the alarm and CCTV footage. As these investigations continued, there was…

Electrical fire in a bottle fridge

Type of claim – Fire Category – Retail / Convenience Store Cause – Electrical fire in a bottle fridge Liability – no issues And here are two photos of the store reopening            

River Kent bursts its banks in Kendal

Type of claim – Flood Category – Almshouse Cause – Flood Liability – this wasn’t an issue as the cause was River Kent bursting its banks in Kendal. The flood occurred in December 2015 and we had to manage the expectations of not only the charity that ran the almshouse, but also the 15 tenants…

Self combustion of clothing

Type of claim – Fire Category – Dry Cleaners Cause – Self combustion of clothing Liability – The most likely cause of the fire was considered to be self-combustion of clothing that had been removed from dryers and folded and packed while still warm. The policy required that all warm clothing be aired for 20…

One million plants destroyed

Type of claim – Fire Category – Plant Nursery / Commercial Grower Cause –Arson – multiple seats of fire throughout premises. Liability – this wasn’t an issue but with almost one million plants destroyed, we had to produce a detailed file of documents to demonstrate the procedures in the nursery, comprising weekly watering, fertilising, humidity…

The Victoria Almshouses

In 2015 we had a fire in one of our Alms-houses with fire damage in the living room and extensive smoke damage throughout the property. This was the first occasion where we had experienced a fire in one of our Almshouses. Our broker advised us that due to the extensive nature of the damage we…

GM Surveys Ltd

“Obviously, I hope I don’t need your services again but it will put my mind at ease knowing DAS Loss Assist would be helping to achieve settlement in the fastest possible time and with a minimum of fuss. “I have already written to The Survey Association (TSA) to recommend your services (as well as Brunel…

Can insurers rely on a white lie?

Telling your insurer a lie to enhance your claim or your chances of getting it paid has long been regarded as entitling your insurers to decline the claim in its entirety. The Supreme Court has dismissed that tactic in a judgment with wide-ranging implications in the case of Versloot Dredging v Gerling. Nobody condones a…

Possum Ltd

“Just a note to say thank you very much indeed for expediting the claim, which happily is now concluded. “I greatly appreciated your professionalism and diligence, care and attention throughout the process. “I think you negotiated between the two parties very skilfully and achieved an outcome satisfactory to both sides.”   Philip Robinson, Managing Director, Possum Limited…

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road, New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions   |   Content:  We Do The Words

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road,
New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions          Content:  We Do The Words

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