Successfully negotiating claims since 1867
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Successfully negotiating claims since 1867
Successfully negotiating claims since 1867
Resources
The ombudsman doesn’t always get it right
Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….
Commercial Claims – A Broker’s perspective
Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…
The Consumer Rights Act 2015: what does the policy small print mean?
Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…
A very rare award of fees reimbursement for T&B
In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…
Serious fire at Exeter Almhouse
A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…
Drone disruption: Will your insurer help?
The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…
Getting better deals for the insurance consumer
The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…
Cloakham Lawn
Now that the dust has settled and we are nearly back to normal I thought it would be appropriate to write to you regarding your help with our claim. When Bob Hickson rang and introduced himself as our claims advisor from Thomson & Bryan, I was pleased but had no idea what to expect. It…
The importance of a hands on approach
In September 2017 we were contacted by a very frustrated central London Architects practice who were having difficulty progressing a claim for water ingress damage. Following the incident which occurred in May 2017, the policyholder had been given virtually no guidance or support by their insurers or the loss adjusters appointed to deal with the…
Resources
The ombudsman doesn’t always get it right
Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….
Commercial Claims – A Broker’s perspective
Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…
The Consumer Rights Act 2015: what does the policy small print mean?
Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…
A very rare award of fees reimbursement for T&B
In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…
Serious fire at Exeter Almhouse
A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…
Drone disruption: Will your insurer help?
The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…
Getting better deals for the insurance consumer
The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…
Cloakham Lawn
Now that the dust has settled and we are nearly back to normal I thought it would be appropriate to write to you regarding your help with our claim. When Bob Hickson rang and introduced himself as our claims advisor from Thomson & Bryan, I was pleased but had no idea what to expect. It…
The importance of a hands on approach
In September 2017 we were contacted by a very frustrated central London Architects practice who were having difficulty progressing a claim for water ingress damage. Following the incident which occurred in May 2017, the policyholder had been given virtually no guidance or support by their insurers or the loss adjusters appointed to deal with the…
Resources
The ombudsman doesn’t always get it right
Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….
Commercial Claims – A Broker’s perspective
Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…
The Consumer Rights Act 2015: what does the policy small print mean?
Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…
A very rare award of fees reimbursement for T&B
In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…
Serious fire at Exeter Almhouse
A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…
Drone disruption: Will your insurer help?
The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…
Getting better deals for the insurance consumer
The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…
Cloakham Lawn
Now that the dust has settled and we are nearly back to normal I thought it would be appropriate to write to you regarding your help with our claim. When Bob Hickson rang and introduced himself as our claims advisor from Thomson & Bryan, I was pleased but had no idea what to expect. It…
The importance of a hands on approach
In September 2017 we were contacted by a very frustrated central London Architects practice who were having difficulty progressing a claim for water ingress damage. Following the incident which occurred in May 2017, the policyholder had been given virtually no guidance or support by their insurers or the loss adjusters appointed to deal with the…
Thompson & Bryan
20a Wood Street, Barnet, HERTS, EN5 2BW
Registered Office: 2 Minster Court, Mincing Lane, London, EC3R 7PD. Registered in England Company no. 404
Design: Good Impressions | Content: We Do The Words
Thompson & Bryan
20a Wood Street, Barnet,
HERTS, EN5 2BW
Registered Office: 2 Minster Court, Mincing Lane, London, EC3R 7PD. Registered in England Company no. 404
Design: Good Impressions Content: We Do The Words