May I say it is a very daunting task in those first 48 hours after the fire which swept through our shop and caused so much damage – not just material things but also to our personal life.

The things which go through your head there are no words to describe. From that first phone call I got from John Leivers and the initial first meeting, I knew I had someone there who would stand up for me and look after me through those first few dark days.

The advice given was impeccable. I had become frustrated and disillusioned through the first 8 weeks not knowing if the insurance were going to accept liability, but you were behind the scenes putting pressure on to get the claim settled.

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May I say it is a very daunting task in those first 48 hours after the fire which swept through our shop and caused so much damage – not just material things but also to our personal life.

The things which go through your head there are no words to describe. From that first phone call I got from John Leivers and the initial first meeting, I knew I had someone there who would stand up for me and look after me through those first few dark days.

The advice given was impeccable. I had become frustrated and disillusioned through the first 8 weeks not knowing if the insurance were going to accept liability, but you were behind the scenes putting pressure on to get the claim settled.

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