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Telephone number 0844 409 8780

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

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When is a payment due?

We have just resolved in our client’s favour a dispute centring on Part 4A of the Insurance Act 2015. That’s the section that gives a right of action should insurers unreasonably withhold payment. The wording of the relevant section is admirably and unambiguously clear: It is an implied term of every contract of insurance that…

Brexit and our clients

A small but important part of our business involves European-based interests. What we do, assisting in the administration of insurance contracts, is a regulated activity under the 2000 legislation that gave effect to a European directive on financial services requiring compliant legislation by each member state. Our authorisation by the Financial Conduct Authority, based on…

Commercial Claims – A Broker’s perspective

Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…

The Consumer Rights Act 2015: what does the policy small print mean?

Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…

A very rare award of fees reimbursement for T&B

In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…

Drone disruption: Will your insurer help?

The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…

Getting better deals for the insurance consumer

The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…

Continuing confusion on proportionate remedies

You may have seen that in July 2016 we posted on this site details of The Insurance Act 2015’s newly introduced proportionate remedy for non-disclosure or misrepresentation that is neither deliberate nor reckless. Essentially, claims can be reduced by the proportion that the premium paid bears to the premium that would have been paid had…

Are you a fraudster?

“The insurance business, for instance, depends on the fact that insurers charge customers more than their insurance is worth; that’s fair enough, since if they didn’t do that they wouldn’t be viable as businesses. What isn’t fair is the panoply of cynical techniques that many insurers use to avoid, as far as possible, paying out…

The Insurance Act 2015: Proportionate remedies

Proportionality is a new concept incorporated in the Insurance Act 2015. (Well, not entirely new, for it was introduced in consumer insurance by the 2012 Act and has been a common remedy in other jurisdictions for many years.) As adjusters for the policyholder one of the concerns we at Thompson and Bryan have when proportionality…

Information

When is a payment due?

We have just resolved in our client’s favour a dispute centring on Part 4A of the Insurance Act 2015. That’s the section that gives a right of action should insurers unreasonably withhold payment. The wording of the relevant section is admirably and unambiguously clear: It is an implied term of every contract of insurance that…

Brexit and our clients

A small but important part of our business involves European-based interests. What we do, assisting in the administration of insurance contracts, is a regulated activity under the 2000 legislation that gave effect to a European directive on financial services requiring compliant legislation by each member state. Our authorisation by the Financial Conduct Authority, based on…

Commercial Claims – A Broker’s perspective

Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…

The Consumer Rights Act 2015: what does the policy small print mean?

Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…

A very rare award of fees reimbursement for T&B

In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…

Drone disruption: Will your insurer help?

The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…

Getting better deals for the insurance consumer

The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…

Continuing confusion on proportionate remedies

You may have seen that in July 2016 we posted on this site details of The Insurance Act 2015’s newly introduced proportionate remedy for non-disclosure or misrepresentation that is neither deliberate nor reckless. Essentially, claims can be reduced by the proportion that the premium paid bears to the premium that would have been paid had…

Are you a fraudster?

“The insurance business, for instance, depends on the fact that insurers charge customers more than their insurance is worth; that’s fair enough, since if they didn’t do that they wouldn’t be viable as businesses. What isn’t fair is the panoply of cynical techniques that many insurers use to avoid, as far as possible, paying out…

The Insurance Act 2015: Proportionate remedies

Proportionality is a new concept incorporated in the Insurance Act 2015. (Well, not entirely new, for it was introduced in consumer insurance by the 2012 Act and has been a common remedy in other jurisdictions for many years.) As adjusters for the policyholder one of the concerns we at Thompson and Bryan have when proportionality…

Information

When is a payment due?

We have just resolved in our client’s favour a dispute centring on Part 4A of the Insurance Act 2015. That’s the section that gives a right of action should insurers unreasonably withhold payment. The wording of the relevant section is admirably and unambiguously clear: It is an implied term of every contract of insurance that…

Brexit and our clients

A small but important part of our business involves European-based interests. What we do, assisting in the administration of insurance contracts, is a regulated activity under the 2000 legislation that gave effect to a European directive on financial services requiring compliant legislation by each member state. Our authorisation by the Financial Conduct Authority, based on…

Commercial Claims – A Broker’s perspective

Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…

The Consumer Rights Act 2015: what does the policy small print mean?

Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…

A very rare award of fees reimbursement for T&B

In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…

Drone disruption: Will your insurer help?

The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…

Getting better deals for the insurance consumer

The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…

Continuing confusion on proportionate remedies

You may have seen that in July 2016 we posted on this site details of The Insurance Act 2015’s newly introduced proportionate remedy for non-disclosure or misrepresentation that is neither deliberate nor reckless. Essentially, claims can be reduced by the proportion that the premium paid bears to the premium that would have been paid had…

Are you a fraudster?

“The insurance business, for instance, depends on the fact that insurers charge customers more than their insurance is worth; that’s fair enough, since if they didn’t do that they wouldn’t be viable as businesses. What isn’t fair is the panoply of cynical techniques that many insurers use to avoid, as far as possible, paying out…

The Insurance Act 2015: Proportionate remedies

Proportionality is a new concept incorporated in the Insurance Act 2015. (Well, not entirely new, for it was introduced in consumer insurance by the 2012 Act and has been a common remedy in other jurisdictions for many years.) As adjusters for the policyholder one of the concerns we at Thompson and Bryan have when proportionality…

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road, New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions   |   Content:  We Do The Words

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road,
New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions          Content:  We Do The Words

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