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Thompson & Bryan Logo
Telephone number 0844 409 8780

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Case Studies

The ombudsman doesn’t always get it right

Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….

Serious fire at Exeter Almhouse

A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…

The importance of a hands on approach

In September 2017 we were contacted by a very frustrated central London Architects practice who were having difficulty progressing a claim for water ingress damage. Following the incident which occurred in May 2017, the policyholder had been given virtually no guidance or support by their insurers or the loss adjusters appointed to deal with the…

Huge fire at commercial laundry in Leyton

Thompson and Bryan has been appointed to deal with the insurance claim at the Commercial Laundry in Argall Avenue in Leyton. A huge fire destroyed much of the premises in the early hours of the 8th April which included 12 fire engines and over 80 fire fighters in bringing the fire under control. Simon Jenkinson,…

Fast settlement for motorcycle repair business

A long standing independent motorcycle servicing and repair business was severely damaged in a suspected arson attack. We quickly assisted the policyholder in securing temporary premises and also subcontracting work for their customers where necessary to mitigate their business interruption loss. We also liaised with machinery manufacturers and decontamination specialists to fully assess and quantify…

Warehouse and stock destroyed in severe fire

A leading electrical goods manufacturer’s main UK distribution warehouse was destroyed in a severe fire believed to have been caused by an exploding light fitting. The fire developed very quickly and most of the building and contents and stock inside were destroyed. We quickly developed a loss mitigation plan with the policyholder involving temporary warehouse…

Laundry badly damaged in fire

A long standing family business was badly damaged following a suspected arson attack. The investigation into the cause of fire was lengthy and complex and involved the insurers investigation team. Lengthy statements were taken from the family under our supervision and sufficient evidence was gathered to satisfy insurers that the policyholder was not involved in…

Suspected arson attack causes severe damage

An historic building in a harbour front location in the Channel Islands was severely damaged by a suspected arson attack. Progress with the claim was initially delayed by a lengthy police and forensic investigation preventing any access to the site. With neighbours on both sides and structural stability compromised by the fire, urgent measures needed…

Property damaged by tenant growing cannabis

A malicious damage claim was accepted after a commercial landlord’s rental property was damaged by the tenant’s use of the property as a “cannabis factory”. There were no problems with liability as the landlord had an All Risks policy with no specific exclusions.                          …

Central London pub suffers flood

Heavy rainfall lead to a flood in a central London pub after water backed up through the sewers. There were no liability issues but T&B had to engage the landlord and deal with their insurers/loss adjusters to ensure a co-ordinated restoration plan         FacebookTwitterLinkedinPrint

Case Studies

The ombudsman doesn’t always get it right

Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….

Serious fire at Exeter Almhouse

A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…

The importance of a hands on approach

In September 2017 we were contacted by a very frustrated central London Architects practice who were having difficulty progressing a claim for water ingress damage. Following the incident which occurred in May 2017, the policyholder had been given virtually no guidance or support by their insurers or the loss adjusters appointed to deal with the…

Huge fire at commercial laundry in Leyton

Thompson and Bryan has been appointed to deal with the insurance claim at the Commercial Laundry in Argall Avenue in Leyton. A huge fire destroyed much of the premises in the early hours of the 8th April which included 12 fire engines and over 80 fire fighters in bringing the fire under control. Simon Jenkinson,…

Fast settlement for motorcycle repair business

A long standing independent motorcycle servicing and repair business was severely damaged in a suspected arson attack. We quickly assisted the policyholder in securing temporary premises and also subcontracting work for their customers where necessary to mitigate their business interruption loss. We also liaised with machinery manufacturers and decontamination specialists to fully assess and quantify…

Warehouse and stock destroyed in severe fire

A leading electrical goods manufacturer’s main UK distribution warehouse was destroyed in a severe fire believed to have been caused by an exploding light fitting. The fire developed very quickly and most of the building and contents and stock inside were destroyed. We quickly developed a loss mitigation plan with the policyholder involving temporary warehouse…

Laundry badly damaged in fire

A long standing family business was badly damaged following a suspected arson attack. The investigation into the cause of fire was lengthy and complex and involved the insurers investigation team. Lengthy statements were taken from the family under our supervision and sufficient evidence was gathered to satisfy insurers that the policyholder was not involved in…

Suspected arson attack causes severe damage

An historic building in a harbour front location in the Channel Islands was severely damaged by a suspected arson attack. Progress with the claim was initially delayed by a lengthy police and forensic investigation preventing any access to the site. With neighbours on both sides and structural stability compromised by the fire, urgent measures needed…

Property damaged by tenant growing cannabis

A malicious damage claim was accepted after a commercial landlord’s rental property was damaged by the tenant’s use of the property as a “cannabis factory”. There were no problems with liability as the landlord had an All Risks policy with no specific exclusions.                          …

Central London pub suffers flood

Heavy rainfall lead to a flood in a central London pub after water backed up through the sewers. There were no liability issues but T&B had to engage the landlord and deal with their insurers/loss adjusters to ensure a co-ordinated restoration plan         FacebookTwitterLinkedinPrint

Case Studies

The ombudsman doesn’t always get it right

Our client has a holiday home overseas, insured with a UK insurer. The policy carries a very large five-figure excess for any damage caused by earthquake or volcanic eruption. The house was damaged by one of these over an extended period of time. The insurer applied multiple excesses, a severe reduction of the figure payable….

Serious fire at Exeter Almhouse

A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…

The importance of a hands on approach

In September 2017 we were contacted by a very frustrated central London Architects practice who were having difficulty progressing a claim for water ingress damage. Following the incident which occurred in May 2017, the policyholder had been given virtually no guidance or support by their insurers or the loss adjusters appointed to deal with the…

Huge fire at commercial laundry in Leyton

Thompson and Bryan has been appointed to deal with the insurance claim at the Commercial Laundry in Argall Avenue in Leyton. A huge fire destroyed much of the premises in the early hours of the 8th April which included 12 fire engines and over 80 fire fighters in bringing the fire under control. Simon Jenkinson,…

Fast settlement for motorcycle repair business

A long standing independent motorcycle servicing and repair business was severely damaged in a suspected arson attack. We quickly assisted the policyholder in securing temporary premises and also subcontracting work for their customers where necessary to mitigate their business interruption loss. We also liaised with machinery manufacturers and decontamination specialists to fully assess and quantify…

Warehouse and stock destroyed in severe fire

A leading electrical goods manufacturer’s main UK distribution warehouse was destroyed in a severe fire believed to have been caused by an exploding light fitting. The fire developed very quickly and most of the building and contents and stock inside were destroyed. We quickly developed a loss mitigation plan with the policyholder involving temporary warehouse…

Laundry badly damaged in fire

A long standing family business was badly damaged following a suspected arson attack. The investigation into the cause of fire was lengthy and complex and involved the insurers investigation team. Lengthy statements were taken from the family under our supervision and sufficient evidence was gathered to satisfy insurers that the policyholder was not involved in…

Suspected arson attack causes severe damage

An historic building in a harbour front location in the Channel Islands was severely damaged by a suspected arson attack. Progress with the claim was initially delayed by a lengthy police and forensic investigation preventing any access to the site. With neighbours on both sides and structural stability compromised by the fire, urgent measures needed…

Property damaged by tenant growing cannabis

A malicious damage claim was accepted after a commercial landlord’s rental property was damaged by the tenant’s use of the property as a “cannabis factory”. There were no problems with liability as the landlord had an All Risks policy with no specific exclusions.                          …

Central London pub suffers flood

Heavy rainfall lead to a flood in a central London pub after water backed up through the sewers. There were no liability issues but T&B had to engage the landlord and deal with their insurers/loss adjusters to ensure a co-ordinated restoration plan         FacebookTwitterLinkedinPrint

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road, New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions   |   Content:  We Do The Words

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road,
New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions          Content:  We Do The Words

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