RESIDENTIAL |  COMMERCIAL

RESIDENTIAL   |   COMMERCIAL

Successfully negotiating claims since 1867

FROM START TO FINISH

Claims preparation work

Before a claim can be agreed, the insurer needs information. A claim needs to be presented in the right way and with supporting documentation if necessary. This preparatory work can make a vital difference to a claim being paid swiftly and hold-ups can occur. We make sure your claim is as watertight as possible and advise on how to deal with any perceived gaps.

Managing disputes

Proper planning is key. When there are numerous parties involved, a claim can become adversarial. Thompson & Bryan has the knowledge and expertise to manage difficult situations. We ensure there is regular reporting and clear lines of communication, which means we can keep you fully briefed.

Taking the strain away

We make sure your insurance works for you as the claim progresses. We advise on any interim payments which may be payable and of additional elements that you may be able to claim for within the policy. Although an insurer will appoint its own firm of adjusters, remember they are not their to act on your behalf – make sure you have Thompson & Bryan on your side.

Don’t be outnumbered

When a claim is particularly large and where loss is widespread then insurers may engage a number of experts. They may be looking for causation or to establish whether the terms of the policy have been adhered to. The process can be daunting and claimants may feel outnumbered. Because we understand the way insurers – and policies – work, we make sure your position is always strongly represented. We match any expert views and never give ground.

FROM START TO FINISH

Claims preparation work

Before a claim can be agreed, the insurer needs information. A claim needs to be presented in the right way and with supporting documentation if necessary. This preparatory work can make a vital difference to a claim being paid swiftly and hold-ups can occur. We make sure your claim is as watertight as possible and advise on how to deal with any perceived gaps.

Managing disputes

Proper planning is key. When there are numerous parties involved, a claim can become adversarial. Thompson & Bryan has the knowledge and expertise to manage difficult situations. We ensure there is regular reporting and clear lines of communication, which means we can keep you fully briefed.

Taking the strain away

We make sure your insurance works for you as the claim progresses. We advise on any interim payments which may be payable and of additional elements that you may be able to claim for within the policy. Although an insurer will appoint its own firm of adjusters, remember they are not their to act on your behalf – make sure you have Thompson & Bryan on your side.

Don’t be outnumbered

When a claim is particularly large and where loss is widespread then insurers may engage a number of experts. They may be looking for causation or to establish whether the terms of the policy have been adhered to. The process can be daunting and claimants may feel outnumbered. Because we understand the way insurers – and policies – work, we make sure your position is always strongly represented. We match any expert views and never give ground.

Claims preparation work

Before a claim can be agreed, the insurer needs information. A claim needs to be presented in the right way and with supporting documentation if necessary. This preparatory work can make a vital difference to a claim being paid swiftly and hold-ups can occur. We make sure your claim is as watertight as possible and advise on how to deal with any perceived gaps.

Managing disputes

Proper planning is key. When there are numerous parties involved, a claim can become adversarial. Thompson & Bryan has the knowledge and expertise to manage difficult situations. We ensure there is regular reporting and clear lines of communication, which means we can keep you fully briefed.

Taking the strain away

We make sure your insurance works for you as the claim progresses. We advise on any interim payments which may be payable and of additional elements that you may be able to claim for within the policy. Although an insurer will appoint its own firm of adjusters, remember they are not their to act on your behalf – make sure you have Thompson & Bryan on your side.

Don’t be outnumbered

When a claim is particularly large and where loss is widespread then insurers may engage a number of experts. They may be looking for causation or to establish whether the terms of the policy have been adhered to. The process can be daunting and claimants may feel outnumbered. Because we understand the way insurers – and policies – work, we make sure your position is always strongly represented. We match any expert views and never give ground.

Our work in action

Don’t just take our word for it. Read some recent examples of claimants we’ve helped.

VIEW ALL CASE STUDIES

CLIENT TESTIMONIALS

Our clients come first – and we’re delighted they’ve agreed to go on the record about our service.

VIEW ALL TESTIMONIALS

Our clients

Our clients range from household brands to niche SMEs to many hundreds of homeowners – and we value them all.

These are just some of the companies we have worked for:

Educational Establishments

City University 

Coventry School Foundation 

Ealing Hammersmith & West London College 

Huntingdonshire Regional College 

London Metropolitan University 

Metanoia Institute 

North East Worcs College 

Queen Ethelburgas College 

Royal Holloway University London 

Staffordshire University 

University of Birmingham 

University of Derby

Engineering & Manufacturing

Abbey Stainless Components Ltd 

Acell Doors Ltd 

AGS Home Improvements Ltd 

Anglia Maltings (Holdings) Ltd 

Anker International Plc 

Arlon Plastics Artistic Trimmings 

British Waterways 

Britmark 

Brookes Forklift 

Turck Catensa (UK) Ltd 

Central Chemical Supplies Ltd 

Dalya Group 

David Nunn Group Ltd 

Deekay Brushing Ltd 

Deekay Dying Ltd 

Excel Industries Ltd 

F. W. Mason & Sons Ltd 

Folkes Group Plc 

Garton Engineering Plc 

H C Starck Ltd (Molypress Ltd)

Hotels, pubs, clubs

Ballards Gore Golf Club 

Belle Isle WMC 

British Hospitality Association 

Bromley Cricket Club 

Chart Hills Golf Club 

Chateau Impney 

Cheadle Town Football Club 

Chigwell Golf Club Pro Shop 

Holiday Inn (CIDC) 

Hotel de France 

L'Hibiscus Restaurant 

Luminar Plc 

Parkdean Holidays Ltd 

Spring Hotels Group 

Yorkshire Rider Social Club

Food Industry

Acatos & Hutcheson Plc
(Pura Foods) 

David A. Hall Ltd
(Halls of Broxburn) 

Gaelic Seafoods Ltd 

Mourne Country Meats Ltd

Laundry

Albany Rental Supply Ltd 

Ashbon Services Ltd
(Ashbon Laundry) 

Swan Laundry (Witney) Ltd 

White Knight Laundry Services Ltd

Motor Trade

Dagenham Motors Plc 

Essex Ford Ltd 

Ford Motor Company Ltd
(Highbury Ford Ltd) 

McLaren Cars Ltd 

Prodrive Ltd

Property, Financial & Other

Aspen Communications Plc 

Avon Estates Ltd 

BenQ UK Ltd 

Big Pictures (UK) Ltd 

Chester Racecourse 

Consulat General De France 

Countryside Properties Ltd 

Countryside Residential Ltd 

Folkes Holdings 

Latchmere Properties Ltd 

Marina Developments Ltd 

National Motorcycle Museum 

Noble Organisation Ltd 

Northampton & Community Healthcare NHS Trust 

Oxfam 

Portmeirion Ltd 

Redstone Caravan Park 

Regal Construction (Jersey) Ltd 

Richardsons Developments

Retail

American Golf Discount 

B&Q Plc 

Bollingbroke & Wenley Ltd 

City Electrical Factors Ltd 

Dabells Stores Ltd (Isle of Wight) 

Equimix Feeds Ltd 

Flair Leisure Products Ltd 

Hargreaves Sports Ltd 

Kingfisher Plc 

Lady Jane Department Store 

National Carpet Group Ltd 

Nobo Group Ltd 

Photo Me International Plc 

River Island Clothing Company Ltd 

Robert Dyas Ltd 

Roys (Wroxham) Ltd 

SCS Upholstery Plc 

Screwfix Direct Limited 

Superdrug Stores Plc 

Our clients

Our clients range from household brands to niche SMEs to many hundreds of homeowners – and we value them all.

These are just some of the companies we have worked for: