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Thompson & Bryan Logo
Telephone number 0844 409 8780

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Resources

Meeting our customers at BIBA 2019

Commercial Claims – A Broker’s perspective

Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…

The Consumer Rights Act 2015: what does the policy small print mean?

Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…

A very rare award of fees reimbursement for T&B

In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…

Serious fire at Exeter Almhouse

A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…

Drone disruption: Will your insurer help?

The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…

Getting better deals for the insurance consumer

The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…

Cloakham Lawn

Now that the dust has settled and we are nearly back to normal I thought it would be appropriate to write to you regarding your help with our claim. When Bob Hickson rang and introduced himself as our claims advisor from Thomson & Bryan, I was pleased but had no idea what to expect. It…

The importance of a hands on approach

In September 2017 we were contacted by a very frustrated central London Architects practice who were having difficulty progressing a claim for water ingress damage. Following the incident which occurred in May 2017, the policyholder had been given virtually no guidance or support by their insurers or the loss adjusters appointed to deal with the…

Continuing confusion on proportionate remedies

You may have seen that in July 2016 we posted on this site details of The Insurance Act 2015’s newly introduced proportionate remedy for non-disclosure or misrepresentation that is neither deliberate nor reckless. Essentially, claims can be reduced by the proportion that the premium paid bears to the premium that would have been paid had…

1 2 3 11Next →

Resources

Meeting our customers at BIBA 2019

Commercial Claims – A Broker’s perspective

Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…

The Consumer Rights Act 2015: what does the policy small print mean?

Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…

A very rare award of fees reimbursement for T&B

In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…

Serious fire at Exeter Almhouse

A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…

Drone disruption: Will your insurer help?

The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…

Getting better deals for the insurance consumer

The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…

Cloakham Lawn

Now that the dust has settled and we are nearly back to normal I thought it would be appropriate to write to you regarding your help with our claim. When Bob Hickson rang and introduced himself as our claims advisor from Thomson & Bryan, I was pleased but had no idea what to expect. It…

The importance of a hands on approach

In September 2017 we were contacted by a very frustrated central London Architects practice who were having difficulty progressing a claim for water ingress damage. Following the incident which occurred in May 2017, the policyholder had been given virtually no guidance or support by their insurers or the loss adjusters appointed to deal with the…

Continuing confusion on proportionate remedies

You may have seen that in July 2016 we posted on this site details of The Insurance Act 2015’s newly introduced proportionate remedy for non-disclosure or misrepresentation that is neither deliberate nor reckless. Essentially, claims can be reduced by the proportion that the premium paid bears to the premium that would have been paid had…

1 2 3 11Next →

Resources

Meeting our customers at BIBA 2019

Commercial Claims – A Broker’s perspective

Thompson & Bryan (UK) Limited work in close collaboration with our broker partners and deliver the best of both worlds with both pre and post-loss claims services. We offer unrivalled service from a long-established FCA regulated firm with over 150 years of heritage and experience in the claims sector. We understand the day-to-day challenges brokers…

The Consumer Rights Act 2015: what does the policy small print mean?

Most of us are now familiar with the various provisions of the 2012 and 2015 Acts relating solely to insurance contracts. Perhaps less well known is the protection afforded to insurance consumers – private individuals insuring in a private capacity – by the Consumer Rights Act 2015. We all know that insurance contracts were, after…

A very rare award of fees reimbursement for T&B

In general terms insurers will not pay our fees in acting for policyholders, hence the care we take in establishing the potential client’s demands and needs and discussing fee levels that best suit the business and the economics of the claim. Rarely, when the maladministration by the insurer is thought particularly egregious, the Financial Ombudsman…

Serious fire at Exeter Almhouse

A serious fire took place at 14 Atwell Palmer Almshouses, Exeter on 21st August 2018. The fire was caused by a carelessly discarded smoking material and the occupant was injured and taken to hospital. Thompson & Bryan were appointed a week later and one of our team meet with the loss adjusters on site on…

Drone disruption: Will your insurer help?

The recent chaos at Gatwick following drone activity has caused serious losses among those whose travel plans were wrecked. You’ve probably already seen in the national and social media that no compensation is due under the European rules (and we shall lose the benefit even of those in three months) and that airlines are only…

Getting better deals for the insurance consumer

The last few years have seen a number of deprivations of access to justice for both consumer and SME insurance policyholders. The legal aid budget has been reduced to exclude many previously eligible litigants and causes, the reforms of the conditional fee agreement have wiped out the usefulness of that device in contract claims (though…

Cloakham Lawn

Now that the dust has settled and we are nearly back to normal I thought it would be appropriate to write to you regarding your help with our claim. When Bob Hickson rang and introduced himself as our claims advisor from Thomson & Bryan, I was pleased but had no idea what to expect. It…

The importance of a hands on approach

In September 2017 we were contacted by a very frustrated central London Architects practice who were having difficulty progressing a claim for water ingress damage. Following the incident which occurred in May 2017, the policyholder had been given virtually no guidance or support by their insurers or the loss adjusters appointed to deal with the…

Continuing confusion on proportionate remedies

You may have seen that in July 2016 we posted on this site details of The Insurance Act 2015’s newly introduced proportionate remedy for non-disclosure or misrepresentation that is neither deliberate nor reckless. Essentially, claims can be reduced by the proportion that the premium paid bears to the premium that would have been paid had…

1 2 3 11Next →

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road, New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions   |   Content:  We Do The Words

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road,
New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions          Content:  We Do The Words

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