Thompson & Bryan Logo
Thompson & Bryan Logo
Telephone number 0844 409 8780

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Successfully negotiating claims since 1867

Case Studies

Hot light fitting starts shop blaze

Type of claim – Fire Category – Retail / Wholesale Cause – Hot light fitting close to a curtain Liability – The insurance company instructed a forensic investigator to establish the cause of the fire and to take statements from the employees and interrogate the alarm and CCTV footage. As these investigations continued, there was…

Electrical fire in a bottle fridge

Type of claim – Fire Category – Retail / Convenience Store Cause – Electrical fire in a bottle fridge Liability – no issues And here are two photos of the store reopening            

River Kent bursts its banks in Kendal

Type of claim – Flood Category – Almshouse Cause – Flood Liability – this wasn’t an issue as the cause was River Kent bursting its banks in Kendal. The flood occurred in December 2015 and we had to manage the expectations of not only the charity that ran the almshouse, but also the 15 tenants…

Self combustion of clothing

Type of claim – Fire Category – Dry Cleaners Cause – Self combustion of clothing Liability – The most likely cause of the fire was considered to be self-combustion of clothing that had been removed from dryers and folded and packed while still warm. The policy required that all warm clothing be aired for 20…

One million plants destroyed

Type of claim – Fire Category – Plant Nursery / Commercial Grower Cause –Arson – multiple seats of fire throughout premises. Liability – this wasn’t an issue but with almost one million plants destroyed, we had to produce a detailed file of documents to demonstrate the procedures in the nursery, comprising weekly watering, fertilising, humidity…

Hounslow RBL Back in Business

We are delighted to see our client Hounslow Royal British Legion Club back in business more than a year after a devastating fire gutted their premises. Following a refurbishment costing several hundred thousand pounds, the club reopened its doors to members on 7th August 2015. With the reinstatement complete and the club trading once again…

Besp-Oak Furniture

On 9th January 2014, a fire caused extensive damage to the basement and ground floor showrooms of a furniture wholesaler and distributor. Thompson & Bryan were appointed to deal with the claim on behalf of the insured, via the DAS Loss Assist scheme. At the request of the broker, we were asked to attend site…

Major fire claim for Prestige Liebherr Distributor

Following a major fire in January 2014, the main distribution warehouse of a leading prestige refrigeration manufacturer was destroyed including around 3000 appliances. Thompson & Bryan recently negotiated settlement of the multi million pound claim and recovered the full extent of the company’s losses arising from the fire. Both the client and their broker expressed…

Open for more business – restoring ASN Retail

ASN Retail in Derby traded under the name of Bargain Booze. On the 20 August 2013 while the shop was closed, a spread throughout the ground floor of the premises, also causing severe smoke damage to the flat above. The fire rendered stock unsaleable and severely affected the display shelving, fridges, freezers and chillers. The…

Surviving the flood – Humber Properties

On 5 December 2013, a combination of high tides and strong winds caused severe flooding throughout Hull and surrounding areas. The insured client rents out property to businesses that occupy ground and first floor office space. The ground floor, exterior yards and parking areas were flooded with up to 12 inches of water, leaving behind…

Case Studies

Hot light fitting starts shop blaze

Type of claim – Fire Category – Retail / Wholesale Cause – Hot light fitting close to a curtain Liability – The insurance company instructed a forensic investigator to establish the cause of the fire and to take statements from the employees and interrogate the alarm and CCTV footage. As these investigations continued, there was…

Electrical fire in a bottle fridge

Type of claim – Fire Category – Retail / Convenience Store Cause – Electrical fire in a bottle fridge Liability – no issues And here are two photos of the store reopening            

River Kent bursts its banks in Kendal

Type of claim – Flood Category – Almshouse Cause – Flood Liability – this wasn’t an issue as the cause was River Kent bursting its banks in Kendal. The flood occurred in December 2015 and we had to manage the expectations of not only the charity that ran the almshouse, but also the 15 tenants…

Self combustion of clothing

Type of claim – Fire Category – Dry Cleaners Cause – Self combustion of clothing Liability – The most likely cause of the fire was considered to be self-combustion of clothing that had been removed from dryers and folded and packed while still warm. The policy required that all warm clothing be aired for 20…

One million plants destroyed

Type of claim – Fire Category – Plant Nursery / Commercial Grower Cause –Arson – multiple seats of fire throughout premises. Liability – this wasn’t an issue but with almost one million plants destroyed, we had to produce a detailed file of documents to demonstrate the procedures in the nursery, comprising weekly watering, fertilising, humidity…

Hounslow RBL Back in Business

We are delighted to see our client Hounslow Royal British Legion Club back in business more than a year after a devastating fire gutted their premises. Following a refurbishment costing several hundred thousand pounds, the club reopened its doors to members on 7th August 2015. With the reinstatement complete and the club trading once again…

Besp-Oak Furniture

On 9th January 2014, a fire caused extensive damage to the basement and ground floor showrooms of a furniture wholesaler and distributor. Thompson & Bryan were appointed to deal with the claim on behalf of the insured, via the DAS Loss Assist scheme. At the request of the broker, we were asked to attend site…

Major fire claim for Prestige Liebherr Distributor

Following a major fire in January 2014, the main distribution warehouse of a leading prestige refrigeration manufacturer was destroyed including around 3000 appliances. Thompson & Bryan recently negotiated settlement of the multi million pound claim and recovered the full extent of the company’s losses arising from the fire. Both the client and their broker expressed…

Open for more business – restoring ASN Retail

ASN Retail in Derby traded under the name of Bargain Booze. On the 20 August 2013 while the shop was closed, a spread throughout the ground floor of the premises, also causing severe smoke damage to the flat above. The fire rendered stock unsaleable and severely affected the display shelving, fridges, freezers and chillers. The…

Surviving the flood – Humber Properties

On 5 December 2013, a combination of high tides and strong winds caused severe flooding throughout Hull and surrounding areas. The insured client rents out property to businesses that occupy ground and first floor office space. The ground floor, exterior yards and parking areas were flooded with up to 12 inches of water, leaving behind…

Case Studies

Hot light fitting starts shop blaze

Type of claim – Fire Category – Retail / Wholesale Cause – Hot light fitting close to a curtain Liability – The insurance company instructed a forensic investigator to establish the cause of the fire and to take statements from the employees and interrogate the alarm and CCTV footage. As these investigations continued, there was…

Electrical fire in a bottle fridge

Type of claim – Fire Category – Retail / Convenience Store Cause – Electrical fire in a bottle fridge Liability – no issues And here are two photos of the store reopening            

River Kent bursts its banks in Kendal

Type of claim – Flood Category – Almshouse Cause – Flood Liability – this wasn’t an issue as the cause was River Kent bursting its banks in Kendal. The flood occurred in December 2015 and we had to manage the expectations of not only the charity that ran the almshouse, but also the 15 tenants…

Self combustion of clothing

Type of claim – Fire Category – Dry Cleaners Cause – Self combustion of clothing Liability – The most likely cause of the fire was considered to be self-combustion of clothing that had been removed from dryers and folded and packed while still warm. The policy required that all warm clothing be aired for 20…

One million plants destroyed

Type of claim – Fire Category – Plant Nursery / Commercial Grower Cause –Arson – multiple seats of fire throughout premises. Liability – this wasn’t an issue but with almost one million plants destroyed, we had to produce a detailed file of documents to demonstrate the procedures in the nursery, comprising weekly watering, fertilising, humidity…

Hounslow RBL Back in Business

We are delighted to see our client Hounslow Royal British Legion Club back in business more than a year after a devastating fire gutted their premises. Following a refurbishment costing several hundred thousand pounds, the club reopened its doors to members on 7th August 2015. With the reinstatement complete and the club trading once again…

Besp-Oak Furniture

On 9th January 2014, a fire caused extensive damage to the basement and ground floor showrooms of a furniture wholesaler and distributor. Thompson & Bryan were appointed to deal with the claim on behalf of the insured, via the DAS Loss Assist scheme. At the request of the broker, we were asked to attend site…

Major fire claim for Prestige Liebherr Distributor

Following a major fire in January 2014, the main distribution warehouse of a leading prestige refrigeration manufacturer was destroyed including around 3000 appliances. Thompson & Bryan recently negotiated settlement of the multi million pound claim and recovered the full extent of the company’s losses arising from the fire. Both the client and their broker expressed…

Open for more business – restoring ASN Retail

ASN Retail in Derby traded under the name of Bargain Booze. On the 20 August 2013 while the shop was closed, a spread throughout the ground floor of the premises, also causing severe smoke damage to the flat above. The fire rendered stock unsaleable and severely affected the display shelving, fridges, freezers and chillers. The…

Surviving the flood – Humber Properties

On 5 December 2013, a combination of high tides and strong winds caused severe flooding throughout Hull and surrounding areas. The insured client rents out property to businesses that occupy ground and first floor office space. The ground floor, exterior yards and parking areas were flooded with up to 12 inches of water, leaving behind…

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road, New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions   |   Content:  We Do The Words

Thompson & Bryan (UK) Ltd

144-146 East Barnet Road,
New Barnet EN4 8RD

Registered office: Churchill House, 120 Bunns Lane, Mill Hill, London NW7 2AS. Registered in England Number 0848

Design:  Good Impressions          Content:  We Do The Words

MENU